Troubleshooting
Solutions to common issues with Nixa Duplicate.
Duplicate Links Not Showing
Problem
The "Duplicate" and "Duplicate & Edit" links don't appear in post row actions.
Solutions:
- Check that the plugin is activated
- Verify your user role has permission (Admin or Editor for free version)
- Check Settings → Nixa Duplicate → Post Types to ensure the post type is enabled
- Clear any caching plugins
- Check for JavaScript errors in browser console
Duplicate Created But Missing Content
Solutions:
- Check Settings → Nixa Duplicate → Copy Options to ensure content copying is enabled
- If using page builders, ensure "Copy Meta" is enabled
- Check for plugin conflicts by temporarily disabling other plugins
Permission Denied Error
Solutions:
- Verify your user role is enabled in Nixa Duplicate settings
- Ensure you have WordPress capability to edit the post type
- For Pro: Check per-post-type permissions if enabled
Pro License Won't Activate
Solutions:
- Check for extra spaces before/after the license key
- Ensure your server can make outbound HTTPS requests
- Verify the license hasn't reached its site limit
- Try deactivating on other sites first
Bulk Duplication Fails
Solutions:
- Try smaller batches (10-20 posts at a time)
- Enable Performance Mode in Pro settings
- Increase PHP memory limit and max execution time
- Check server error logs for specific errors
Still Having Issues?
Get Support
If you're still experiencing issues, contact our support team with details about your setup and the problem.