Troubleshooting

Solutions to common issues with Nixa Duplicate.

Duplicate Links Not Showing

Problem

The "Duplicate" and "Duplicate & Edit" links don't appear in post row actions.

Solutions:

  • Check that the plugin is activated
  • Verify your user role has permission (Admin or Editor for free version)
  • Check Settings → Nixa Duplicate → Post Types to ensure the post type is enabled
  • Clear any caching plugins
  • Check for JavaScript errors in browser console

Duplicate Created But Missing Content

Solutions:

  • Check Settings → Nixa Duplicate → Copy Options to ensure content copying is enabled
  • If using page builders, ensure "Copy Meta" is enabled
  • Check for plugin conflicts by temporarily disabling other plugins

Permission Denied Error

Solutions:

  • Verify your user role is enabled in Nixa Duplicate settings
  • Ensure you have WordPress capability to edit the post type
  • For Pro: Check per-post-type permissions if enabled

Pro License Won't Activate

Solutions:

  • Check for extra spaces before/after the license key
  • Ensure your server can make outbound HTTPS requests
  • Verify the license hasn't reached its site limit
  • Try deactivating on other sites first

Bulk Duplication Fails

Solutions:

  • Try smaller batches (10-20 posts at a time)
  • Enable Performance Mode in Pro settings
  • Increase PHP memory limit and max execution time
  • Check server error logs for specific errors

Still Having Issues?

Get Support

If you're still experiencing issues, contact our support team with details about your setup and the problem.